Dunlop BioSci Information Technology (Computing)
Our team supports faculty, staff, and graduate students across the Charlie Dunlop School of Biological Sciences with reliable, secure, and user‑friendly technology services. We make sure you have the tools and support needed to achieve instructional, administrative, and research goals.
Get Help
- Email: bcshelp@uci.edu
- Support Hub: https://uci.service-now.com/biosci
- Phone: 949‑824‑3555
- Remote Support: Bomgar (secure remote support)
- In‑Person: 2116–2122 Natural Sciences I, Mon–Fri, 8:00 AM–5:00 PM
For campus IT services outside Bio Sci Computing, visit the OIT Support Hub.
Quick Links
- ZotDefend – BioSci Installation Instructions
- UCI Sites (Managed WordPress) — Accessibility requirements by April 24, 2026
- ZotDesk (OIT’s Support Bot)
- Install Microsoft Office
Meet Our Team
Research Software We Provide
Bio Sci Computing facilitates licensing for the following research software. Please contact us at bcshelp@uci.edu to request access.
| Software | Use Case | Platforms | Academic Pricing |
|---|---|---|---|
| Lasergene DNASTAR | Molecular biology suite | Windows, macOS | 10 license pool provided by Dunlop BioSci and SOM |
| Paperpile | Reference management | Web, Chrome | Provided by Dunlop BioSci |
| BioRender | Scientific figure creation | Web | $199/user per year, payable by recharge |
| GraphPad Prism | Statistical analysis and graphing | Windows, macOS | $110/user per year, payable by recharge |
| Adobe Creative Cloud | Design, publishing, and media tools | Windows, macOS | Provided by Dunlop BioSci to Faculty, Staff and Grad Students |
| Endnote X20 | Reference Manager | Windows, macOS | Legacy perpetual license provided by Dunlop BioSci |
How We Can Help
Hardware
- Up-to-date UCI-owned Windows and Mac Computers
- Printers, standalone and department Xerox machines
- Mobile Devices, as required for University business
- Legacy instruments, as feasible for core facilities and research
AV Support
- Instructional, seminar and meeting support in 13 Dean’s Office locations and 14 Department locations
- Digital signage, BrightSign support, Hardware and software
- ImageWorks: Large format poster printing, Full service printing
Purchasing
- Dell and Apple Quotes
- Peripheral and accessory recommendations as needed
- Software procurement approval
Software
- Productivity Software: Microsoft 365, Adobe Suite
- Graphpad Prism
- Lasergene DNAStar
- Reference managers
- BioRender
Security and Network
- Network security remediation, Software updates and patching, Security cameras
- IP address management for the School, Network security compliance, Troubleshooting and non-standard configurations
- Training and documentation
Programming
- Custom application support and development, WordPress multisite configuration and maintenance, Legacy website support
Policies & Requirements
- We service University‑owned equipment used for University business.
- Please provide proof of license for paid software prior to installation.
- Do not include private personal data (e.g., SSNs, driver’s license numbers) in backup/transfer requests.
- Users are responsible for their data backups; we will make best‑effort recovery if data is lost.